F/01
We answer
Every inbound call picked up in seconds, at 2 pm or 2 am, in a calm voice that sounds like your office and never puts an injured caller on hold. No phone tree, no “press one,” no beep.
For personal-injury law firms
Stop losing $15k cases to voicemail.
67% of calls to an injury firm outside business hours go unanswered entirely1, and injured people don't leave voicemails, they call the next firm. You already paid to make that phone ring. We answer every call in seconds, qualify it on the line, and book the consult before anyone else picks up.
Or talk to the desk yourself. It answers right now01 · Your exposure
Built to your bar's rules.
Bar exposure is the objection nobody says out loud on the call. It is also the reason most firms never let anything near their intake line. So here is exactly how the desk is built, and what happens if we ever get it wrong.
The compliance brief Forward it to your managing partner or your carrier-
Rule 01
Every caller is told they're speaking with an AI assistant, not a lawyer.
Disclosed at the top of every call, chat and email, in plain language, before a single intake question is asked. That is the standard set by Florida Bar Opinion 24-15 and echoed in California, New York and Texas guidance.
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Rule 02
It collects facts. It never gives advice.
No case-value estimates, no settlement ranges, no opinion on whether they have a claim. Legal questions are logged and routed to you, never answered. Letting AI advise a prospective client without attorney review is unauthorized practice of law, and the exposure is yours, not ours. So we engineered it out rather than trained it out.
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Rule 03
Every interaction is recorded, transcribed and retained.
Prospective-client information carries duties under Rule 1.18 even when you never take the case, conflicts included.6 You get a complete audit trail, and adverse-party names captured at intake so conflicts can run before the consult, not after it.
The indemnity
Written into the services agreement
If the desk ever gives legal advice, that month's retainer is waived and we credit you $2,500.
The trigger is objective and checkable against the transcript record, which is why we are willing to put a number next to it.
No competitor running a voice agent for injury firms offers this. It is the one thing on this page that cannot be copied by Friday.
02 · What you get
An intake team, not an answering machine.
You're not buying software. You're hiring a front desk that picks up every call, works the way your best intake coordinator would, and hands you the paper trail to prove it.
F/02
We qualify
Accident type, injuries, treatment, fault, insurance, statute window: the questions your intake sheet already asks, woven into a conversation instead of read off a checklist. It won’t improvise, guess, or give legal advice, and a human on our team reads every transcript. We screen and book only.
F/03
We book
Qualified callers walk out of the first call with a consult on your calendar and a confirmation text in their pocket. The handoff happens while the caller is still warm, which is the whole point.
F/04
We report
Every call recorded, transcribed, and written into your CRM with a disposition, so Monday morning you read one page and know exactly what came in, what got booked, and what we turned away and why. You finally see which calls turned into signed files, and which marketing dollars actually paid off.
03 · How it starts
First we map the leaks. Then we plug them.
You've had the pitch from every agency with a dashboard, and this isn't that. No discovery theater and no 80-slide deck. One working session puts your whole intake on the table, and you watch real calls get answered before you commit to anything long.
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Step 01
We map the leaks together
It starts with a 60-minute consultation. You bring your numbers and your pipeline, and we go through every intake system you want to improve and find where cases slip. Within 48 hours you get the write-up: the leaks, what each one costs you, and the exact fix for each. It's yours either way, whether you build with us or with anyone else.
Or start smaller. Send us your last 90 days of call logs and we'll show you exactly what you lost and when. You keep that analysis whether or not you ever work with us. It is also the measurement the baseline guarantee is written against, so it is worth having either way.
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Step 02
Live on your lines in weeks
We wire the front desk into your phone numbers, intake criteria, calendar, and CRM, then put it on the after-hours shift first. You listen to real recordings of real callers before it ever touches a daytime call.
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Step 03
We run it, you read one page
Every call is checked by the system, every exception is checked by us, and we answer to you on an SLA. It's a managed front desk with someone accountable behind it, because a system nobody watches is just a slower voicemail.
04 · On the record
Every call we take, on the record.
You never log into anything. Our team runs the intake desk, reviews every flagged call, and drops booked, qualified cases into your CRM. What you get is the evidence: recordings, dispositions, and a one-page Monday summary you can read with your coffee.
05 · Proof
Don't take our word for it. Call the desk.
This is the same system we run for paying clients, configured for a fictional firm, Brennan & Hayes. Describe an accident the way an injured person actually would: messy, out of order, mid-sentence. Then watch what comes back. Refuse to give a number. Ask if it's a real person. Switch to Spanish. It holds up.
Live line · answers 24/7
+1 318 478 9848
Ring it from your own phone, right now. It picks up, tells you it's an AI, and takes the whole intake.
Call the desk
In your browser · nothing installed
Press the microphone and speak
It answers in seconds, qualifies the accident against the firm's criteria, and builds the case file in front of you while you talk. Every field you see was pulled out of what you said.
Open the live demo
Or take it apart from another angle
01
Codex
On their site
The same agent as a widget on a dated, fixed-width firm website. Voice or text, whichever the visitor prefers.
02Email it
Write to the desk from your own inbox. It reads, files, and writes back, and you watch each step happen.
03Price the leak
Drag your own numbers and see what after-hours voicemail costs your firm in fees every year.
04Send an agent
Using Claude or Codex? Let it interview our front desk and tell you what it found.
ClaudeCodex
06 · The math
We don't sell you leads. We stop you burning the ones you already bought.
Every after-hours call is a lead you already paid for. The moment it rings out, that money is gone and a competitor gets the case for free. We are not a new line on your budget. We are recovery on spend that has already left the building. Put your own numbers in and see the size of it.
Marketing spend burned a year
$48,000
already paid, already gone
Fees walking out the door
$1,152,000
a year, at a 10% signing rate
Monthly marketing spend$15,000
Inbound calls a month300
Arriving after hours40%
Avg fee per resolved case$12,000
120 calls arrive after hours · $50 is what each one cost you to generate, from your own spend The published benchmark is $284 a lead3, which would price the same 80 calls at $22,720 a month. We use your number because it's the one you can check.
You need to recover one case every four months to break even on us. We think it's one to two a month.
Get your real baselineAn answering service takes a message. We take the case.
Your buyer has been pitched one, and prices you against it. So here is the same night, handled both ways. The difference is not the answering, it's everything after it.
- 0111:47pm, the call lands
- Someone picks up and takes a name and a number.
- The desk picks up and runs your intake sheet, in full, on the line.
- 02Is it a case you want?
- Nobody knows. That's tomorrow's job.
- Screened against your criteria on the call, statute window included.
- 03The consult gets booked
- By your team, next morning, if they reach them.
- Inside the same call, while the caller is still on the phone.
- 04What reaches you
- An email with a name and a number in it.
- Recording, transcript and disposition, in Filevine, Litify or Clio.
- 05Five calls at once
- One is answered. Four hear hold music.
- All five answered, in parallel, to the same standard.
- 06By 8am you have
- A callback list, and a head start for whoever rang them back first.
- Consults on the calendar and the files already open.
That is a different product, and it is priced like one. If your volume doesn't justify it, an answering service is genuinely the right call and we'll tell you so on the first one.
The baseline guarantee
First we measure. Then we beat it three times over.
Measured in consults that were booked and attended. No-shows don't count, because we control the confirmations and the reminders, so that risk is ours too.
First we measure. We pull your last 90 days of call records and establish your actual after-hours capture rate. For most injury firms it lands close to zero. The published benchmark is 67% of after-hours calls going unanswered entirely.1
Then we beat it. Over the following 60 days we answer 100% of your after-hours calls and convert at least three times your measured baseline into consults booked and attended on your calendar.
If we miss, you pay nothing for those 60 days, and you keep the audit.
Start with the baseline audit- 01
Attended, not booked
A consult only counts once the caller actually turns up. It is the one word most vendors won't put in writing, and the reason the number means something.
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60 days, not 30
After-hours only, on typical volume, 30 days is not an honest sample. We would rather be measured properly than measured fast.
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Criteria countersigned up front
Your case types, minimum injury threshold, statute cutoff, venue, policy-limit floor. Captured during configuration and signed by both sides before day one, so nobody argues definitions on day 61.
- 04
Attribution written down
Call arrived outside business hours, routed to us, consult booked and attended. We claim no credit for daytime calls and none for your existing clients.
Pricing
Pick the door that fits your firm.
Start with a consultation, or hand us the whole desk. Either way, nothing is due on setup until the desk has beaten the baseline we measured on your own call records.
The Consultation
Intake Systems Consultation
Find out exactly where your cases leak before you commit to anything.
$2,50060-minute session
Materials in 48 hours. Credited in full toward setup within 30 days.
- A 60-minute working session: bring your questions, your numbers, and your pipeline, and we go through all of it together
- Every system you want to improve, mapped: phone, web, email, follow-up, and where each one leaks cases today
- For every leak, a proposed fix: the exact systems and methods we'd put in, and what they're worth to your firm a year
- Within 48 hours, the full write-up: your intake map, the proposed systems, and the build plan. Run it with us or hand it to any team you trust
Move to the Front Desk within 30 days and the $2,500 is credited in full. The consultation becomes free.
Who this is not for
Book your consultation · $2,500
Firms that already know exactly where every case leaks and what fixing each one is worth. If you have that map, skip straight to the fit call.
Prefer to talk it through first? Book a fit call
Fully Managed
The AI Front Desk
A 24/7 intake team that answers every call, chat, and email, qualifies the case against your criteria, and books it before the claimant dials the next firm.
Setup: nothing due until the desk has beaten your measured baseline. Retainer scoped to your firm on the call. No per-case fees, ever. Phone & AI costs billed to your own account at cost.
- Phone: a voice agent answers every call within two rings, 24/7, and qualifies it against your case criteria on the line
- Website: a widget where visitors text-chat or start a live voice call with the same agent, day or night
- Email: every inbound email and form read, qualified, and chased until the consult is on the calendar
- Qualified cases pushed into your CRM (Filevine, Litify, Clio) with the full transcript, so your team only opens winners
- The monthly retainer is the managed service: every call checked by the system and every exception checked by us, monthly tuning as your priorities shift, a direct Slack line, and a monthly report of every case we caught that would've gone to voicemail
- If the system ever drops, calls fail over to your existing line. A lead never hits a dead ring
- Never per signed case: we deliberately don't price that way, because paying a nonlawyer out of case proceeds is a Rule 5.4 fee-sharing problem for you, with Rule 7.2(b) exposure on top of it6
The baseline guarantee
Nothing is due on setup until we've beaten the baseline. We measure your real after-hours capture rate from your last 90 days of call records, then convert at least three times that number into consults booked and attended on your calendar over 60 days. Miss it and you pay nothing for those 60 days, and the audit is still yours. And if the desk ever gives legal advice, that month's retainer is waived and your firm is credited $2,500.
Who this is not for
Let's see if we're a fit
This isn't for you if you're taking under 150 calls a month or spending under $10k on marketing. Below that, an answering service is genuinely the right call and we'll tell you so. Same answer for anyone shopping for a chatbot to run themselves: this is a managed operation, not DIY software, and we take one firm per market.
Not sure which door? Start with the consultation. It's credited in full when you move up, so the advice costs you nothing the moment you do. Still weighing it up? The common questions are answered here.
1 signed injury case ≈ $12,000–15,000 in fees.4 One captured case covers months of this.
07 · The position
You're not buying software. You're hiring an intake team that never sleeps, never asks for a raise, and never misses a call.
Heidar Babazade, founder
Heidar Babazade
08 · Who answers to you
A founder on the hook, not a ticket queue.
I've spent the last years building and running exactly one kind of thing: systems that answer, sort, and book inbound work for businesses where a missed call is real money. The voice front desk, the document pipelines, the CRM plumbing in the receipts above, that's my work, running in production for clients whose names I keep private.
When your firm signs on, I'm the one who wires it, watches the first hundred transcripts, and picks up the phone when you call. If a night ever goes wrong, you have my number, and honestly, I'll probably have called you first.
References
Every number on this page, with its source.
You evaluate evidence for a living. An uncited statistic is marketing. These are the ones we used, and where they came from, so you can check them before you believe us.
- 0167% of calls to personal-injury firms outside business hours go unanswered entirely.National Law Review, on after-hours legal intake response rates.
- 0242% of inbound calls to law firms are missed during business hours. AI adoption across firms moved from 19% to 79% in a year.Clio Legal Trends Report.
- 03About $284 per lead across paid legal channels, and $1,700 to $3,300 cost per signed case on PPC.Mohr Marketing and Rankings.io, personal-injury acquisition-cost benchmarks.
- 04Average attorney fee on a resolved car-accident case of roughly $12,000 to $15,000.Derived from a $37,248 average settlement at a standard one-third contingency.
- 05Disclosure that a caller is speaking with an AI, not a lawyer.Florida Bar Ethics Opinion 24-1, with consistent guidance from California, New York and Texas.
- 06Prospective-client duties, confidentiality, fee sharing and paying for recommendations.ABA Model Rules of Professional Conduct 1.18, 1.6, 5.4 and 7.2(b), as adopted in your jurisdiction.
Nothing here is legal advice, and none of it substitutes for your own counsel's read on your own state's rules. We would rather you check.
09 · Next step
Thirty minutes.One expensive leak found.
Pick a slot below. Bring your intake numbers if you have them, and if you don't, that's usually the leak. Worst case, we tell you your phones are airtight and you sleep better.
You'll be talking to Heidar, not a sales rep.