For personal-injury law firms
Around six in ten after-hours calls to law firms hit a recording, and injured people don't leave messages. They call the next firm on the list. We run a 24/7 intake team that answers in seconds, qualifies the case on the line, and books the consult onto your calendar before anyone else picks up.
01 · What you get
You're not buying software. You're hiring a front desk that picks up every call, works the way your best intake coordinator would, and hands you the paper trail to prove it.
Every inbound call picked up in seconds, at 2 pm or 2 am, in a calm voice that sounds like your office and never puts an injured caller on hold. No phone tree, no "press one," no beep.
24/7 · No hold · No voicemail
Accident type, injuries, treatment, fault, insurance, statute window: the questions your intake sheet already asks, woven into a conversation instead of read off a checklist. We screen and book only, and we never give legal advice.
Your criteria · Your intake sheet
Qualified callers walk out of the first call with a consult on your calendar and a confirmation text in their pocket. The handoff happens while the caller is still warm, which is the whole point.
Straight onto your calendar
Every call recorded, transcribed, and written into your CRM with a disposition, so Monday morning you read one page and know exactly what came in, what got booked, and what we turned away and why.
Recorded · Transcribed · In your CRM
02 · How it starts
No discovery theater and no 80-slide deck. We show you exactly where your intake leaks before you spend a dollar, and you watch real calls get answered before you commit to anything long.
It starts with us, not you. We send a test inquiry through your own intake after hours, the way an injured caller would at 11pm, and we time how long it takes anyone to respond. You get a short video showing where that case fell through and what a signed file like it is worth to a firm your size. Nothing to install, nothing for you to do.
We wire the front desk into your phone numbers, intake criteria, calendar, and CRM, then put it on the after-hours shift first. You listen to real recordings of real callers before it ever touches a daytime call.
Our team watches every transcript, tunes the questions weekly, and answers to you on an SLA. It's a managed front desk with someone accountable behind it, because a system nobody watches is just a slower voicemail.
03 · On the record
You never log into anything. Our team runs the intake desk, watches every transcript, and drops booked, qualified cases into your CRM. What you get is the evidence: recordings, dispositions, and a one-page Monday summary you can read with your coffee.
The 5-case capture sprint
That's the arrangement. We take the risk of proving the front desk works on your actual phone lines, with your actual callers, and the meter starts only after the fifth qualified case is sitting on your calendar with a transcript attached. If we can't do that, you owe us a thank-you note at most.
Claim the sprint04 · The position
You're not buying software. You're hiring an intake team that never sleeps, never asks for a raise, and never misses a call.
05 · Client feedback
Exceptional AI expertise and service. Infinivo delivered workflows that streamlined operations and saved hours every week. Implementations that hold in production.
Working with Heidar has been a great experience. He consistently delivers and is always willing to jump into the trenches and get his hands dirty when it matters.
Impressed by his focus and ability to handle operational challenges reliably. Proactive, professional, and someone we'd trust to support business initiatives.
06 · Who answers to you
I've spent the last years building and running exactly one kind of thing: systems that answer, sort, and book inbound work for businesses where a missed call is real money. The voice front desk, the document pipelines, the CRM plumbing in the receipts above, that's my work, running in production for clients whose names I keep private.
When your firm signs on, I'm the one who wires it, watches the first hundred transcripts, and picks up the phone when you call. If a night ever goes wrong, you have my number, and honestly, I'll probably have called you first.
07 · Next step
Pick a slot below. Bring your intake numbers if you have them, and if you don't, that's usually the leak. Worst case, we tell you your phones are airtight and you sleep better.
You'll be talking to Heidar, not a sales rep.
